Welcome to Kashmir Cushion. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

• These Terms & Conditions apply to all visitors, users, and customers of our website.

• By using our website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.

2. Products & Descriptions

• We make every effort to display our products as accurately as possible. However, slight variations in colors, fabric, or design may occur due to lighting or screen resolution.

• All products are handmade/handcrafted, so minor irregularities are part of their uniqueness.

3. Orders & Payments

• All orders are subject to acceptance and availability.

• Prices are listed in [currency – e.g., INR] and may change without prior notice.

• Payments must be made through the available secure payment gateways. We do not store your card details.

4. Shipping & Delivery

• Shipping timelines may vary depending on your location and availability of the product.

• We are not responsible for delays caused by courier partners, customs, or unforeseen circumstances.

• Customers must provide accurate delivery details; we are not liable for failed deliveries due to incorrect information.

5. Returns, Exchanges & Refunds

• Returns/exchanges are accepted only under specific conditions (e.g., damaged or wrong product received).

• Products must be unused, in original condition, and returned within [X days – e.g., 7 days] of delivery.

• Refunds will be processed as per our Return Policy and may take [X working days] to reflect.

6. User Responsibilities

• You agree not to misuse the website, attempt hacking, or engage in fraudulent activities.

• Any abusive, offensive, or illegal behavior will result in termination of access.

7. Intellectual Property

• All content, images, logos, and designs on Kashmir Cushion are our property and protected by copyright laws.

• You may not copy, reproduce, or distribute our content without permission.

8. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our maximum liability is limited to the value of the product purchased.

9. Changes to Terms

We may update or modify these Terms & Conditions at any time. Continued use of our website means you accept the updated terms.